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What should you do when your Long Beach home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your residence – and your loved ones – against the many risks you could experience, like theft, fire, and flooding. Even though your home may be prepared, that doesn’t necessarily mean you are. Do you have a good idea of what to do if your Long Beach home alarm system goes off? The blasting of an alarm can be jarring, disorienting, and might incite panic. Your best option is to stay level-headed and abide by these simple tips.

Steps to Take If Your Home Alarm System In Long Beach Goes Off

It’s a scenario no one wishes to be in, but it’s also the reason why you ordered a home alarm system in the first place. You’re roused in the middle of the night with the distinct blasting of an alarm after one of your sensors has been tripped. So what are you going to do?

  1. Try not to panic. This is simple to say but harder to accomplish when your home security alarm is blasting, and your pulse is pounding. But keeping yourself calm is the optimal way to evaluate what’s going on. Avoid the temptation of trying to handle the emergency alone but instead let your monitoring experts and first responders do their job.
  2. Take care of your family. Your main focus should be your family members and moving them to safety. If you are dealing with a intrusion, this might include proceeding to a designated safe zone as far from entrances as possible. Chances are your alarm already frightened away the trespasser, but it’s always smarter to be safe than sorry. If there’s fumes or a fire, please leave your residence right away.
  3. Remember your phone. Nowadays, almost all homeowners carry their smartphones at all times, but you may fail to pick it up during a crisis. It’s a good thing to have. You’ll have the chance to stay in touch with your monitoring specialists and receive notifications through your home security app.

Work With Your 24/7 Monitoring Specialists

The moment your home alarm system in Long Beach goes off, your 24-hour monitoring experts will spring to action. Their first move is to verify your alarm, and that means reaching out to you. The protocol they adhere to is dependent on the sort of emergency. For instance, when a medical emergency occurs, a single effort will be made to reach you before assistance is deployed. In the event of an intrusion - the most common sort of alarm - a monitoring specialist will follow these steps to contact you:

  • An effort will be made to reach you using the central command panel. You will typically be requested to provide a passcode.
  • If that attempt isn’t successful, a call is attempted to your main contact number.
  • An alternate number or your first contact person is tried next.
  • If you still can’t be reached, local police are sent.
  • Your monitoring specialists will attempt to reach you again after authorities are contacted.

If you're not in a situation where you can converse with the monitoring team, that’s OK. Help will still be deployed even when you're unable to verify the emergency.

Get prepared for any situation with a Vivint home alarm system in Long Beach

Get prepared for any crisis with a contemporary home alarm system in Long Beach from Vivint. Call (562) 376-5457 to start customizing your home’s security today.